Contact support
Open a ticket and we answer with your order in front of us.
Support runs on tickets, not on a shared inbox. A ticket is tied to your account and to the order it is about, so whoever answers can see what you bought and what the supplier reported without asking you to repeat it.
Open a ticket
Sign in, go to Support in your account, and choose the order. If the problem is not about a specific order, leave that field empty.
What to include
- The order number, if you have one.
- What you expected and what happened instead.
- A screenshot of any error message from the game or store.
Response time
We answer within 24 hours. Tickets about a code that does not work are handled first, because those are the ones costing you money.
Other channels
support@typingscenes.com. YouTube and Instagram, both @typingscenes. Those are for announcements. Anything about an order goes through a ticket, because that is where we can see your order.
Placed: 24 Aug 2026