Privacy policy

This policy covers typingscenes.com, an independent online store operated from Indonesia. Questions about your data go to support@typingscenes.com.

What we collect

• Account: your email address and password hash. We never store your password itself.
• Orders: what you bought, the game ID or account details you entered, the amount, and the payment method.
• Technical: IP address, browser user agent, and the country we infer from your IP.
• Support: the contents of tickets you open.
• Marketing: your email address, if you subscribe, plus the date you confirmed.

Why

To deliver what you bought, to answer support, to detect fraud and duplicate charges, to meet tax and accounting obligations, and to send the newsletter if you asked for it.

Who else sees it

• Our supplier, which receives the game ID needed to deliver your order.
• Payment providers, which receive the amount and your email to process payment.
• Google, if you choose to sign in with a Google account, and the mail service that sends your order and account emails.

We do not sell personal data.

How long

Order and payment records are kept for 10 years to meet accounting rules. Support tickets are kept for 24 months after they are closed. Marketing subscriptions are kept until you unsubscribe. Order lookup logs are kept for 30 days.

Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Deletion does not extend to records we are legally required to keep, such as invoices. Write to support@typingscenes.com.

Cookies

We set a session cookie so you stay signed in, and store your language and currency choice. We do not use analytics cookies, advertising cookies, or third party trackers.

Language

This page is published in English, Indonesian, Spanish and Portuguese. The English version is the one that applies if the versions differ.